1. Introduction

 

These Terms and Conditions (“Terms”) are a legal agreement between you and Kelly and Hannah Handmade Crystal Jewels (“we” or “us”) that governs your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

 

2. Eligibility

 

Our website is intended for use by individuals who are at least 18 years old. By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract.

 

3. Intellectual Property Rights

 

All content on our website, including but not limited to text, images, graphics, logos, and icons, is the property of Kelly and Hannah Handmade Crystal Jewels or its suppliers and is protected by international copyright laws. You may not reproduce, modify, display, sell, or distribute such content without our written permission.

 

4. User Accounts

 

To use certain features of our website, you must create an account. You agree to provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

 

5. Payment and Pricing

 

All prices listed on our website are in US Dollar. We reserve the right to change prices at any time. Payment must be made in US Dollar. We accept various payment methods, including but not limited to credit card, PayPal, and bank transfer. You agree to pay all applicable taxes and shipping fees.

 

6. Shipping and Delivery

 

We offer various shipping options. Shipping fees will be calculated based on the shipping method you choose. We will make every effort to deliver your order within the estimated delivery time. However, we are not responsible for delays caused by unforeseen circumstances.

 

7. Returns and Refunds

 

If you are not satisfied with your purchase, you may return it within 7 days of delivery. Please contact our customer service to initiate the return process. We will process your refund within 7 days of receiving the returned item.

 

8. Warranty and Liability

 

We guarantee that our products are free from defects in materials and workmanship for a period of 3 months from the date of delivery. If a product is defective, please contact our customer service for a replacement or refund. We are not responsible for any damage caused by misuse or neglect.

 

9. Dispute Resolution

 

Any disputes arising out of or related to these Terms will be resolved through binding arbitration in accordance with the laws of HK. The arbitration will be conducted by a single arbitrator and will take place in HK. The arbitrator’s decision will be final and binding.

 

10. Changes to These Terms

 

We may update these Terms at any time without notice. It is your responsibility to review these Terms periodically for changes. Your continued use of our website after the effective date of any changes to these Terms will be deemed acceptance of those changes.

 

11. Governing Law

 

These Terms will be governed by and construed in accordance with the laws of China. If any provision of these Terms is held to be invalid or unenforceable, such provision will be stricken and the remaining provisions will be enforced to the fullest extent under law.

 

12. Contact Us

 

If you have any questions or concerns about these Terms, please contact our customer service through contact page.